Refunds
Draft text, to be checked by a professional before going live.
Principle
[Policy to be defined by Sabri before launch.]
Proposal
Before the program is delivered: refund on request. After the personalised program is delivered: no refund, as the service has been performed.
Right of withdrawal
For clients in the European Union, the 14-day withdrawal period no longer applies once the service has been fully performed with the client's consent. To be checked by a professional.